Transforming NCH Europe’s online presence with user-centric web design

NCH Europe specialises in researching, developing, and manufacturing innovative, eco-friendly industrial solutions for businesses worldwide. Discover how our team transformed NCH Europe’s digital presence, employing creative strategies and solutions to enhance user experience, increase engagement and drive sales through an intuitive new website.

103%

Increase in organic sessions

40%

Increase in organic CTR

30%

Increase in organic users

A variety of devices, including desktop monitor, laptop, mobile and tablet. All displaying various webpages from the NCH Europe website.
A variety of devices, including desktop monitor, laptop, mobile and tablet. All displaying various webpages from the NCH Europe website.

The challenge

As a multi-national corporation with 5 continental divisions, NCH Europe wanted to showcase each division of the company equally. This meant clearly demonstrating the breadth of products and services offered whilst presenting users with a direct pathway to a solution that solves their particular problem.

 

User experience was at the heart of this web design, not only did NCH Europe want to elevate the profile of their brand, it was essential that users could engage with the site in a seamless and intuitive manner, which in turn would generate high value leads and drive relevant traffic.

Multiple mobile phones on a blue background displaying different pages of the NCH Europe website

The Process: From concept to completion

First and foremost, as with all of Extramile Digital’s marketing services, comes a kick off meeting.

We assemble key stakeholders from both sides of the project to establish a precise plan of action, setting success measures and detailing a project timeline. We also conduct comprehensive user journey mapping and an interactive sitemap exercise to clearly demonstrate how our strategy will deliver ROI for the client.

Once we had established the key deliverables for the project, it was time to begin the process of assessing the existing design system on the website. This analysis enabled us to understand the current strengths and weaknesses, as well as identify opportunities for improvement. With these insights, our design team began establishing unique interfaces that would distinguish NCH’s different platforms and reach a broader global audience.

Strategise

We define goals and plan your digital path.

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Ideate

We brainstorm creative solutions and features.

Deploy

We build and launch your website with precision.

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Measure

We track performance and refine continuously.

The Result:

Through careful planning and execution, we have created a website that not only reflects the expertise and capabilities of NCH Europe, but also caters to the unique needs of our diverse customer base.

Here are the results we achieved, compared to the previous period:

33%

Increase in organic sessions 1 month post-live

40%

Increase in CTR 1 month post-live

30%

Increase in organic users 3 months post-live

Exceeding expectations

NCH Europe’s new website has helped to cement its status as a global authority and thought leader within their industry. By giving an equal platform to all of its key divisions, the new site effectively addresses the distinct needs of each business.

Whether it be Industrial Maintenance Solutions, Lubricants and Fuel Additives or Chem-Aqua Water Treatment, the new site is able to effectively showcase the full NCH Europe offering. This allows the site to resonate with users across different industries and sectors, building strong relationships and demonstrating the clients ability to provide tailored solutions for their specific challenges.

Our team successfully implemented enhanced features such as streamlined navigation, an improved product search function, and language compatibility to boost both aesthetics and functionality for users.

Through updated visuals and testimonials, the site effectively communicates NCH Europe’s expertise in delivering customised solutions to their clients’ specific needs.

Thanks to our strategic web design expertise and SEO website migration, the new website offers a clear and visual representation of NCH Europe’s extensive products and services, while the overall layout is a perfect reflection of the NCH Europe brand.

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Lead generation

Driving high value leads.

Engaging UX

Simplifying user interaction so visitors can locate information and engage with content.

An icon of a magnifying glass

Strategic SEO

Increasing relevant traffic through strategic SEO, both Pre & Post Migration.

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Increased CTA

Boosted online engagement via increased enquiries and SDS downloads.

Award-winning design

Elevating brand identity and consistency with dynamic UX designs.

Global presence

High quality content to strengthen NCH Europe’s online presence and enhance credibility.

What NCH had to say

WOW

“If only all of our suppliers were as much of a pleasure to work with as Extramile.”

NCH Europe

Get results like this

Our team are creative, talented and brimming with passion. We’re able to achieve results like this because we take the time to get to know your goals, problems and customers, allowing us to take
a strategic approach to helping your business.

 

Speak with our B2B experts to find out how you can energise your business with our wide range
of digital solutions.

Here’s our next result

Chem-Aqua
Chem-Aqua
Chem-Aqua® is a global water treatment solutions provider offering tailored programs for boiler, cooling, process water and wastewater systems. With a deep-rooted commitment to innovation, sustainability and customer satisfaction, Chem-Aqua delivers far more than products. They provide complete, custom-built water treatment solutions to help clients save water, reduce fuel usage, protect critical assets and achieve environmental goals.
  • 4 Design awards
  • 38 Languages
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